Privacy & Safeguarding


This is the privacy notice of Soundbox Music Academy. In this document, “we”, “our”, or “us” refer to Soundbox Music Academy.

Our Business Address is :
Greenhill House, 26 Greenhill Crescent, Watford WD18 8JA, UK

1. Introduction

1.1 This is a notice to inform you of our policy about all information that we record about you. It sets out the conditions under which we may process any information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information.

1.2 We regret that if there are one or more points below with which you are not happy, your only recourse is to leave our website immediately.

1.3 We take seriously the protection of your privacy and confidentiality. We understand that all visitors to our website are entitled to know that their personal data will not be used for any purpose unintended by them, and will not accidentally fall into the hands of a third party.

1.4 We undertake to preserve the confidentiality of all information you provide to us, and hope that you reciprocate.

1.5 Our policy complies with UK law accordingly implemented, including that required by the EU General Data Protection Regulation (GDPR).

1.6 The law requires us to tell you about your rights and our obligations to you in regards to the processing and control of your personal data. We do this now, by requesting that you read the information provided at knowyourprivacyrights.org

1.7 We do not share, or sell, or disclose to a third party, any information collected through our website.

2. Cookies

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping baskets, and provide anonymised tracking data to third party applications like Google Analytics and Facebook Pixel. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers

3. Personal information that this website collects

This website collects and uses personal information for the following reasons:

3.1 Site visitation tracking - Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.
GA makes use of cookies, details of which can be found on Google’s developer guides.
Disabling cookies on your internet browser will stop Google Analytics from tracking any part of your visit to pages within this website. We have anonymised IP addresses to prevent tracking of individual data in Google Analytics. More information on this can be found here.

3.2 Contact forms and email links - Should you choose to contact us using a contact form on this site or an email link like this one, none of the data that you supply will be stored by this website or passed to / be processed by any of the third party data processors defined below in section 4.

3.3 Should you use the Pay Now feature on our website, we will not store any of the information you enter on this website or pass it to any third parties with the exception of our payment processor Xero. Payment information is never taken by us or transferred to us either through our website or otherwise. Our employees and contractors never have access to it.

4. Our third-party data processors
We use the following third-party data processors to process personal data on our behalf. They have been carefully chosen and comply with the legislation set out above.
5.0 Data Breaches
We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

6.0 Changes to our privacy policy
This privacy policy may change from time to time inline with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes. Specific policy changes and updates are mentioned in the change log below.

6.1 Change log
21/10/2020 – version 1.1
Soundbox Music Academy is committed to practices which protect children from harm.
The Designated Safeguarding Lead is Rob Gill

This policy applies to all staff including the CEO, the founders and partners, paid staff, self employed teachers, freelancers, workshop leaders, volunteers, sessional workers, visiting artists, workshop leaders, students or anyone working on behalf of Soundbox Music Academy (Soundbox).

We are committed to safeguarding and promoting the welfare of children and we expect everyone
at Soundbox to share this commitment.

We all have a responsibility to promote the welfare of all children and young people and to keep them safe and are committed to practice in a way that protects them.

The purpose of this policy is:

• to protect children and young people who receive Soundbox’s services. This includes the
children of adults who use our services.
• to provide staff and volunteers with the overarching principles that guide our approach to
safeguarding.

Legal framework
This policy has been drawn up on the basis of law and guidance that seeks to protect children,
namely:
• Children Act 1989
• United Convention of the Rights of the Child 1991
• Data Protection Act 1998
• Sexual Offences Act 2003
• Children Act 2004
• Protection of Freedoms Act 2012
• Relevant government guidance on safeguarding children

This policy should be read alongside our policies and procedures including:
• Code of Conduct | Teacher Guidelines (self-employed, workers) or Employee handbook
• Equal Opportunities
• Health and Safety
• Complaints procedures
• Safer Recruitment

We recognise that:
• the welfare of the child is paramount, as enshrined in the Children Act 1989.
• all children, regardless of age, disability, gender, racial heritage, religious belief, sexual orientation or identity, have a right to equal protection from all types of harm or abuse.
• some children are additionally vulnerable because of the impact of previous experiences, their
level of dependency, communication needs or other issues.
• working in partnership with children, young people, their parents, carers and other agencies is
essential in promoting young people’s welfare.

We will seek to keep children and young people safe by:
• valuing them, listening to and respecting them.
• adopting child protection practices through procedures and a code of conduct for staff and
volunteers.
• developing and implementing an effective e-safety policy and related procedures.
• providing effective management for staff and volunteers through supervision, support and
training.
• recruiting staff and volunteers safely, ensuring all necessary checks are made (DBS).
• sharing information about child protection and good practice with children, parents, staff and
volunteers.
• sharing concerns with agencies who need to know, and involving parents and children
appropriately.

Please ask for a printed copy of our safeguarding policy